“Your level of success is highly correlated to the number of uncomfortable conversations you are willing to have” This quote couldn’t be more accurate.
Baked into the human experience are tensions, stress, and pain, all of which can surface in a hard conversation.
James has encountered countless conversations over the past nine years where his communication skill was tested. Some of the conversations were planned, but most were unexpected.
When in a heightened state of emotion, it’s common for topics to shift and for people to avoid, withdraw, or redirect and this can postpone what needs to be discussed or uncovered.
In today’s episode, James shares delivery strategies and how to bring conversations back to the goal when things get off track.
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“Your level of success is highly correlated to the number of uncomfortable conversations you are willing to have” This quote couldn’t be more true.
Baked into the human experience are tensions, stress, and pain, all of which can surface in a hard conversation.
For the past 9 years, James has encountered countless conversations where his communication skill was put to the test. Some of the conversations were planned, but most were unexpected. Through his experience, he has crafted a series of questions to help prime your mind and heart for the uncertainty that can await in any hard conversation you face.
Use this framework and series of questions to increase your awareness, sharpen your intuition and increase the capacity for you to hold all that can happen within a hard conversation.
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